Legal Document

Privacy Policy

BNR Real Estate L.L.C · RERA License: RERA-105398670700003 · Trade License: 1610761

Last updated: 18 May 2026

⚠️ Independent Broker Notice: BNR Real Estate L.L.C is an independent, RERA-licensed real estate broker. We are NOT affiliated with Danube Properties, Sobha Realty, Binghatti Developers, or any other developer whose projects we market.

This Privacy Policy explains how BNR Real Estate L.L.C ("BNR", "we", "us", or "our"), an independent RERA-licensed real estate brokerage registered in Dubai, UAE, collects, uses, and protects your personal information when you use our website bnrrealestate.ae or submit an enquiry about any property listed on our platform.

By using our website or submitting your details via any lead form, you agree to the terms of this Privacy Policy. If you do not agree, please do not submit your personal information.

1. Who We Are

BNR Real Estate L.L.C is an independent real estate brokerage licensed and registered in Dubai, United Arab Emirates.

  • 📋 RERA License: RERA-105398670700003
  • 📋 Trade License: 1610761
  • 📍 Address: Office 007, S2 Floor, Burjuman Business Tower, Al Mankhool, Dubai, UAE
  • ✉️ Email: info@bnrre.com
  • 📞 Phone: +971 58 663 8369

Important: BNR Real Estate L.L.C is NOT affiliated with, employed by, or a subsidiary of Danube Properties, Sobha Realty, Binghatti Developers, or any other developer whose projects appear on this website. We act solely as an authorized third-party marketing broker.

2. What Personal Data We Collect

When you submit an enquiry on our website, we collect the following information:

Full Name

To address you personally

Email Address

To send you property details and follow-ups

Phone Number

To contact you via call or WhatsApp

Country / Dial Code

To understand your location

Property Interest

Unit type or project you enquired about

Message / Notes

Any additional details you provide

We may also automatically collect technical data such as your IP address, browser type, and pages visited via cookies and analytics tools (Google Analytics, Google Tag Manager). This data is used solely to improve our website and marketing effectiveness.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your property enquiry and provide information about the project you are interested in
  • To connect you with one of our RERA-licensed independent consultants
  • To send you relevant property listings, updates, or promotional information (you may opt out at any time)
  • To improve our website, services, and user experience
  • To comply with legal and regulatory obligations under UAE law
  • To generate a unique lead ID for internal tracking and follow-up

We do not use your data for automated decision-making or profiling.

4. How We Share Your Data

We treat your personal data with strict confidentiality. We may share your information only in the following limited circumstances:

  • With Property Developers

    When you express interest in a specific project, we may share your contact details with the respective developer (e.g. Danube Properties, Sobha Realty) solely to facilitate your property enquiry. We will always inform you before doing so.

  • With Our Internal Team

    Your data is accessible to BNR Real Estate consultants and staff for the purpose of responding to your enquiry.

  • With Service Providers

    We use trusted third-party services (e.g. CRM software, email providers, Google Analytics) that may process your data on our behalf under strict data processing agreements.

  • Legal Requirements

    We may disclose your data if required by UAE law, court order, or regulatory authority including the Dubai Land Department (DLD) or RERA.

We never sell, rent, or trade your personal data to third parties for marketing purposes.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and measure website performance. Specifically, we use:

  • Google Analytics: To track anonymous website traffic and user behaviour
  • Google Tag Manager: To manage marketing and analytics scripts
  • Google Ads (Conversion Tracking): To measure the effectiveness of our advertising
  • Session Cookies: Essential cookies required for the website to function

You may disable cookies through your browser settings. Note that disabling cookies may affect certain functionality of our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by UAE law. Specifically:

  • Enquiry data is retained for up to 3 years after your last interaction
  • Transaction-related data may be retained for up to 7 years per UAE regulatory requirements
  • You may request deletion of your data at any time (see Section 8)

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • SSL/TLS encryption on all data transmitted through our website
  • Restricted access to personal data within our organisation
  • Secure CRM systems for storing enquiry data

While we take all reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to our website.

8. Your Rights

Under applicable UAE data protection laws, you have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Deletion

Request deletion of your personal data ('right to be forgotten')

Right to Withdraw Consent

Withdraw consent for marketing communications at any time

Right to Object

Object to processing of your data for direct marketing

Right to Complain

File a complaint with the relevant UAE data protection authority

To exercise any of these rights, please contact us at info@bnrre.com. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites including developer websites (Danube Properties, Sobha Realty, Binghatti, etc.) and external platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies independently.

10. WhatsApp & Phone Communications

When you contact us via WhatsApp or phone, your communication data (phone number, messages) may be stored in our CRM system for follow-up purposes. By initiating contact via WhatsApp, you consent to receiving property-related communications from BNR Real Estate.

You may opt out of WhatsApp communications at any time by messaging "STOP" or contacting us at info@bnrre.com.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us immediately at info@bnrre.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

BNR Real Estate L.L.C

📋 RERA License: RERA-105398670700003

📋 Trade License: 1610761

📍 Office 007, S2 Floor, Burjuman Business Tower, Al Mankhool, Dubai, UAE

✉️ info@bnrre.com

📞 +971 58 663 8369

🌐 bnrrealestate.ae

BNR Real Estate L.L.C is an independent brokerage. Not affiliated with Danube Properties, Sobha Realty, Binghatti Developers, or any other developer whose projects we market on this website.

© 2026 BNR Real Estate L.L.C. All Rights Reserved.

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